WHAT OUR CLIENTS ARE SAYING
“I get asked for references any time I start to do business with anyone. I’ll do you one better – feedback straight from my clients.” J. Colin Petersen, President & CEO
The staff is very responsive, timely, friendly and are able to walk me through any ticket issues I may experience. Thank you Josh for your help today!! Once again they go above and beyond for their clients!
Dan was just here and completed within record time what was requested. Thank you for fast, reliable and very clear explaining what was done and etc... as I am not the I.T. geek. 🙂 Thank you TEAM at J - I.T. - I know it take more than ONE to make a company flow and be GREAT!!!
JIT is awesome!! We never have to call because they have everything under control on the back end and that is what we LOVE!!! The rare occasion that we have to call. JIT is on it and the situation is taken care of in no time at all!!! Since we have had JIT we have never been down for longer than an hour if that and if there is a problem with our internet provider they call us and let us know that they are dealing with it! Our security is awesome. I have never had such an awesome experience with an IT company. I used to be sick when I would have to listen to the sales pitch of other IT companies and listen to all the extra cost for this and that and half the time I never understood what they were talking about. When I met with Jay Petersen and his team I kept waiting for everything he told me to fall apart and guess what it never did and It just got better! Thanks JIT for always taking care of us and keeping us safe to ride the internet!!!
Dan was VERY responsive to my needs and I really appreciated as I had been having problems for 2 days. I should have contacted Dan sooner!! When I contacted Dan my program decided to behave. But I’m happy I made the call as Dan helped with a couple of other things. GREAT response!! Keep it up!!
You responded so quickly to my request. Thanks J IT!
Megan is awesome she treats me like I am her only client and I know I am not but I always feel that way when dealing with her. DO NOT CHANGE ANYTHING!! JIT is wonderful to us. Continue the awesome customer service you provide. It is always a pleasure working with JIT
Yes! Megan did such a nice job helping to fix my problem today (and always) she’s one of my favorite people to work with there. Actually, EVERYONE there is my favorite! Megan never makes me feel stupid for asking questions that I’m sure are very “beginner” in her mind. Thanks!
Very helpful and professional. Thank you!
I appreciate Megan jumping right in to tackle the issues with my workstation.
The technician was great. Got the job done asap. I am very grateful.
Megan is the best. So is Dan and Daniel and Josh and J. and Jess…and heck everyone rocks! You’re awesome.
Everyone seems to really want to make the customer’s day better.
Very prompt and efficient service. Great job!
Megan was super helpful and solved my problem very quickly. Keep doing what y’all are doing!
Megan is hands down the best tech JIT has. Give Megan a raise!
JIT is a pleasure to work with, and attentive to client needs. And they have great parties. This ticket started out rough, but ended well. It’s a bit difficult to rate it overall. It was a strange problem as well.
Megan is always fast and awesome! I feel like she really knows how to tackle the issues and resolves them in a timely manner. She knows her stuff!
Megan TOTALLY ROCKS!! She responded quickly to get my file back restored that I would have had to spend many hours creating again. I have received great customer service from JIT and the staff seems to be very knowledgeable. Thank you, you’re a lifesaver!!!
Not only did the technician fix my computer quickly, but he also fixed my coworkers computer/printer when she asked as he was about to leave.
Megan was available right away and completed the assignment fast. A very good experience with her.
Handled the issues quickly and efficiently Keep up the good work!
They are the BEST at what they do. Also ~ very people person team – fast and efficient. Great Job – Thank you
I would recommend you because you have Justin and Justin ROCKS!!!!!
Excellent customer service and was very prompt
Max was clear and efficient.
I always receive great service! Megan was terrific!
Team members/All staff were professional and courteous
The tech was quick, explained what he did and why it wasn’t working Very personable and it is appreciated
So fast, the changes that were made to the site where just what we were looking for, and we enjoy doing business with this company. Great Job! Always a pleasure to work with you on our website. Thank you!
Always polite, friendly and professional staff to help with all my IT needs. Megan is kind and understanding. Great staff !!!
Megan is ALWAYS friendly, professional, and treats us all with kindness. She’s awesome. I’ve always had a pleasant experience when dealing with anybody from the team. Thank you for always helping us.
They were very helpful and addressed and fixed my issues quickly Thank you for your help Megan!
Megan was enthusiastic and helpful. Quickly got the answer we were looking for.
Dan has been very helpful and personable.
I would recommend them to my colleagues because JIT is awesome and Dan Kirk is a GEM!!
Fast and attentive. Thank you Megan!
JIT responded immediately and connected to the printer with no problems. Thank you!! Great job and keep up the good work. I like it!
Prompt and courteous. Who could ask for more? Awesome job!
The service is fantastic and they know what they are doing. They all are awesome!
MEGAN WAS VERY HELPFUL AND GOT MY PROBLEM RESOLVED. THANKS AGAIN.
Dan has been a tremendous help!
They will address every concern you have from small to big Megan did great and was patient with my response time. She is quick and friendly Thank you for addressing my small issue right on spot. Took care of my problem in one try. Thanks for the help.
Quick responses and resolutions to my issues. Good job and a joy to work with!
Exactly what we need – fast and efficient service! Thanks Megan!
Megan is a boss ” Yay Megan! “
Megan is fantastic! She got some issues resolved on the spot as well as waiting to fix some issues once our office had closed for the day. Thank you for taking such great care of us.
I am really happy. You have good customer service
Dan has always been great to work with!
You are always polite and friendly and knowledgeable and patient. Keep doing a great job guys!
Megan is very helpful and great to work with.
FAST RESPONSE TIME! THANK YOU TEAM!!!!!!!!!!!!
Dan is ALWAYS so knowledgeable, friendly, and helpful. He makes fixing a problem a delight! As an older person, Dan makes one not feel badly for something that may be an easy solution or helping one to navigate through the programs and procedures. That trait is truly appreciated! On a scale of 1 to 10, Dan is a 20!
Justin always gets our work done promptly and follows up with a phone call to make sure it was done correctly. We appreciate that personal touch! Justin is great to work with, and he always does a good job in making our website attractive and up to date.
Work requested was accomplished precisely as requested and in an expeditious time
Megan was super sweet and helpful. Very polite and professional. Megan was the representative who helped me with my last printer issue and I was very pleased with that interaction, too. She’s knowledgeable and kind when helping.
Friendly service. Never make us feel stupid, even when we are being stupid. All of your team members have been great. I can’t remember all of their names, but everyone I have had help me has been professional, friendly, and happy to help. Megan is a true professional. She is kind and competent. You guys never make me feel stupid, and you would be well within your right to do so. I am always very happy to get help from your team. They are good peeps.
Just wanted to thank you for the wonderful service I received.
Dan is always able to fix my computer issues! Dan is the best!
Megan was Marvelous!!
Megan is amazing! Always professional and very knowledgeable. She is definitely an asset. Always a pleasure to work with, and I can be difficult 😉 Connie
Staff gets the job done with a friendly can do attitude. Your team is very helpful and quick to respond and get the issue solved. I can’t think of an office I would rather deal with when there is an issue. Megan, Josh and Dan have been most helpful to our office and always with a great attitude and smile on their face. We appreciate you JIT Team
Megan is great! Thanks!
High Five! Let’s go eat some waffles.
*Disclaimer – we think this is a compliment, but truthfully, we are not 100% sure. Nathan did give us 5 stars though.
Fast response time, clear communication, solid follow-through. I used to work in outsourced IT and that’s what I always wanted from my teammates. This was exactly as simple as I needed it to be. Thanks!
Your employees get things done. Megan is always friendly when you speak with her. She gets right on a solution to your problem and has fantastic followup. Thank you Megan for your great customer service.
Quick and helpful response to the issue with the workstation we had a ticket on! So glad to be working w/ J IT Outsource … quite the weight off of my shoulders specifically!
Megan was professional and prompt, as she always is.
You guys are awesome! Keep up the good work!
Megan Anderson if fantastic. Always helpful, courteous, knowledgeable, and a pleasure to work with. Megan is the best!
Great service and always friendly even though we can be difficult at times. Max asked the questions pertinent to my issue. He did not waste our time asking senseless questions. Max is great as always! The projector is set to be installed next week. Thank you
The problem was resolved in a courteous manor. It took longer than anticipated and several tries before it was resolved. But it got resolved. However the tech did not come across frustrated or annoyed and just kept on it. So for that I am grateful.
Thanks. I couldn’t be happier!
They fixed the problem without me having any down time
Staff is very friendly and helpful Thank you Megan! Your help and humor was a treat today 🙂
Justin is very responsive with clear communication and instructions. I know I can count on him to work at resolving any issues I have.
Megan as usual went above and beyond to help me with my issue. Great job! I always appreciate the great attitudes and knowledge.
Megan you’re a ROCK-STAR! Thanks.
Friendly, smart, efficient! The whole team is awesome! Thanks Jess/Justin/Megan/Josh everyone else who I’ve spoken to. You guys are the definition of a team!
Quick and professional service provided. My issue was resolved within minutes. Thanks Megan!
I was helped very quick and with great service.
Dan is always very helpful and pleasant to deal with. Thank you Dan for providing us with great service.
Quick and efficient service, this time and every time.
J is awesome Thank you for everything! You are amazing. Thank you for all you do.
Prompt and accurate responses to my inquiry!
Megan is always so pleasant to work with! Very friendly and work well with someone like me that isn’t real proficient on the computer!
Fast and friendly service handling my problem.
The technician I worked with solved my issue very quickly.
Great experience, quick response.
Quick and responsive, even after I thought I was done with edits, he allowed me to make another change. Thanks!
Thank you all for your support.
Pleasant interaction, with understandable suggestions t a non-tech-savvy person. Josh was very helpful, but ultimately only half of the problem was solved (I am sure he could have finished it out, but we left it for overnight). The ‘in-house’ problem was solved (power-out), but the ‘internet’ needed another call. Megan took over my computer and got it up-and-running. Thanks.
Always top notch service. Dan is the best, thanks.
Immediate results. Megan knew where to access my info and resolved my issues very quickly. Great customer care.
Fast and efficient
Meagan was GREAT!! she did everything she could until she resolved my issue. Way to go Meagan.
Megan is awesome ! 🙂
Punctual when IT problems arise at work!
Fast. Simple. Easy. Megan helped me right away. I really appreciate the promptness.
Daniel was so nice he told me what to do, did not make me feel stupid. Daniel was the nicest person I have spoken to and he resolved the issue thanks again