Jessica Acosta, Help Desk Technician

Jessica aka Jess, is J – I.T. Outsource’s real Katniss Everdeen, and much like The Hunger Games archress, Jess is not afraid to step up and help her team succeed in the office. Her quick witted responses make her shine both through her work and her positive personality. Jess never shies away from the unknown, and has a “volunteer as tribute” spirit to get the job done. Her past experience as an executive assistant is apparent in the way she creates solutions for J-I.T. Outsource clients. She can assess problems naturally and resolves technical problems like a pro. As an
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Desiree Herroz, Designer

Desiree’s authentic mentality is what makes her passionate about her work as a graphic and web designer. Her originality is a key component to the way she approaches design work, and it’s that uniqueness that led her to the J-I.T. Outsource family. Desiree has a Bachelor’s degree in Mass Communication and Journalism from California State University, Fresno. During and after her undergraduate studies, Desiree worked on many graphical projects for Fresno State through the Office of the Vice President for Administration, the DISCOVERe Program, and the Fresno State Police Department. Her work was displayed and recognized throughout campus for both print
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Robin Letim, Help Desk Technician

Robin enjoys a good challenge.  It’s one of the things that makes him a valuable member of the J –  I.T. Outsource family. He has a Bachelor’s Degree in Business and Information Systems from CSU Fresno as well as several years’ experience in the information systems industry. His experience working in on-call support for dental practices – a highly technical and time-sensitive industry – as well as working as a technical support manager in an educational setting has given him the ability to stay calm under pressure. So Robin is adept at troubleshooting tech problems on the fly while working
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Cameron Graham, Business Development Specialist

Cameron had already found great satisfaction in working with systems in the technical and detail-oriented field of real estate finance and managing when he connected with us at J –  I.T. Outsource. Appropriately enough, he came to us through his willingness to reach out and see if we had problems he could solve. His Bachelor’s Degree is in Real Estate Finance, which is often a source of some of the most Byzantine and complicated financing problems you can experience. Now, he’s applying his love for problem-solving and technology toward finding companies who are suffering with bad I.T. outsourcing or incapable
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Josh Lipschitz, Senior Engineer

Josh grew up as part of the first wave of modern I.T. experts. He began working with computer in third grade, started managing his high school computer network while in school, and got his first professional computer job in 1996. He’s been working in technology ever since. His list of certifications would be long and tedious for a non-technician, but it includes every major Microsoft certification available, network certifications, and several other major vendor-specific certification for networks and virtual servers.  He continues to collect them at a rapid pace event now. He has worked on virtualization, email, Storage Area Networks
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