Better than 90% of what needs to be done to support your network can be done from a remote location. Our sophisticated software allows us to instantly support you without the travel, added expense, and time wasted waiting for a technician to arrive.
Our support agents are ready to help you through any problem, right away. Okay, sure, there are occasions when only a desk side visit will do – we’re prepared for that, too! But while an onsite visit could take a while (even for us – with the best response time in the business!) a remote session is very likely to take care of your need.
Our sophisticated remote control software will help you in those times when you need some guidance or walk-throughs on a particular problem, and our advanced remote administration tools allow us to fix your reported problems in the background without even bothering your workflow.